Carphone Warehouse problems
Carphone Warehouse only have themselves to blame for the fact lots of people were lined up in the O2 stores last Friday morning for the iPhone 3GS while initially they were empty. Ok, they still sold their stock, but the first sales guy said to me “for some reason people think when using us they have to port their number from O2, to another operator, and then back”. I set him straight by telling him that in fact a staff member just down the road in a CPW told me exactly that last week. Then, after spending all day without the 3GS working, I rang O2 who ported the number from one SIM to another within 3 minutes of the call (they couldn’t see CPW’s port request in the queue). So thanks for the new hardware Carphone Warehouse, but your staff are totally useless (and perhaps they could stop telling me over and over again they weren’t on commission during the three attempts to flog me £13.99 insurance). No means No.